Understanding Emotional Intelligence
This course is designed to teach the learner about what emotional intelligence is, how and why some people have poorer emotional intelligence than others and what you can do to improve emotional intelligence.
This course covers how we use emotions positively to manage our mental wellbeing and reduce stress, empathise with those around us and overcome challenges we may face on a daily basis.
What is emotional intelligence?
The importance of emotional intelligence
Stages of emotional development
Consequences of poor emotional literacy
Models of emotional intelligence
Emotional intelligence programmes
Emotional intelligence is important to all individuals. This course will be particularly helpful to those who oversee others, need to understand emotions, and support development including teachers, managers, and carers.
Parents & Carers
Teachers & School Staff
Employers
Students & Volunteers
Managers & Team Leaders
HR Professionals