What topics does this course cover?

The present course has been designed for anyone wanting to become a volunteer for Shawmind. You will need to complete all areas of this course in order to be able to undertake any volunteer roles at our organisation.

  • How to Volunteer

  • Understand what is meant by empathic listening

  • Understand what is meant by active listening

  • Understand what safeguarding is

  • How to start a conversation with someone about mental health

  • Understand what is meant by confidentiality and data protection

  • Understand how to manage a crisis situation

Who is this course for?

This course is for those beginning a volunteer role with Shawmind

  • Individuals undertaking a volunteer role within Shawmind